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IT ERROR DAMNS HOSPITAL PERFORMANCE

October 16, 2009 11:34 AM

Nurse"I am very disappointed to learn that North Devon hospital has been only averagely rated." says Nick Harvey MP, "for the quality of its service and yet its' maternity unit, A&E and hygiene are some of the very best in the country.

"Unfortunately problems getting the relevant data to the Care Quality Commission inspectorate resulted in an incorrect 'Fair' scoring for services.

"I feel it grossly unjust that despite an appeal, with the backing of the Strategic Health Authority, the CQC chose to ignore the hospital's efforts to remedy the situation."

"In fact the hospital should have received an 'Excellent,' instead all its hard work to improve patient services across the board has been negated by a simple data error that has needlessly made it look wanting."

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